Terms of Service

Last updated: October 5, 2026

Imperial Floor Coatings LLC (“Imperial Floor Coatings,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, or request information about our concrete and floor coating services.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website or contact our business.

Information You Provide Directly

Depending on how you contact us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Property or project address

  • Details about your flooring or concrete project

  • Information about the space you would like coated

  • Information about the condition of the concrete

  • Preferred coating, finish, or project requirements

  • Any other information you include in a quote request, contact form, email, or other communication

We use this information primarily to respond to inquiries, prepare estimates, schedule consultations, and provide our services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, security services, or other technologies.

This information may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Links or buttons clicked

  • Approximate geographic information

  • Date and time of your visit

  • Referring website or webpage

  • Website usage and interaction information

This information is generally used to operate, maintain, secure, and improve our website and understand how visitors use it.

2. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly

  • Remember certain preferences

  • Understand website traffic and usage

  • Improve website performance

  • Help protect the website from security threats

  • Measure the effectiveness of marketing campaigns, where applicable

Some cookies may be placed by third-party services that provide analytics, advertising, security, or other website functionality.

You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

3. How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and quote requests

  • Contact you regarding your requested services

  • Provide estimates and consultations

  • Schedule and manage projects

  • Provide and improve our services

  • Communicate with you about your project

  • Respond to customer service requests

  • Maintain and improve our website

  • Understand website traffic and user behavior

  • Monitor website performance

  • Prevent fraud, abuse, and security threats

  • Comply with applicable legal obligations

  • Establish, exercise, or defend our legal rights

We will not use information collected through a quote or contact request for purposes unrelated to the request except where permitted or required by applicable law.

4. How We Share Information

We may share personal information when reasonably necessary to operate our business and provide our services.

For example, information may be shared with:

  • Website hosting and technology providers

  • Website analytics providers

  • Form and communication providers

  • Customer relationship management (CRM) or lead-management providers

  • Scheduling or project-management providers

  • Marketing and advertising service providers, where applicable

  • IT, security, and technical service providers

  • Professional advisors, such as attorneys, accountants, or insurers

  • Government authorities when requaired by law

We do not sell your personal information as part of our ordinary business operations.

Third-party service providers may process information according to their own privacy policies and terms.

5. Quote and Contact Requests

If you submit a request for a quote or contact Imperial Floor Coatings, the information you provide may be used to respond to your request and communicate with you about our services.

For example, we may contact you by phone, email, or other communication methods using the information you provide.

Submitting a request does not require you to purchase services from Imperial Floor Coatings.

6. Phone and Text Communications

If you provide a telephone number, we may use it to contact you regarding your inquiry, estimate, appointment, project, or other business communication related to your request.

Where required by applicable law, we will obtain appropriate consent before sending marketing text messages or making marketing calls.

You may request that we stop sending marketing communications at any time.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including mapping services, social media platforms, review platforms, payment providers, or other external websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

8. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of personal information, where applicable

  • Request information about how your personal information is used or shared

  • Opt out of certain marketing communications

  • Exercise other rights provided by applicable privacy laws

To make a privacy-related request, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

9. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, you can contact Imperial Floor Coatings LLC at:

Imperial Floor Coatings LLC
4546 Smiley Dr NW
Canal Winchester, OH 43110
United States

Phone: (614) 719-9474
Email: hello@imperialfloorcoating.com

Business Hours:
Monday–Friday, 8:00 AM–5:00 PM

Imperial Floor Coatings provides decorative concrete and floor coating services for residential, commercial, and industrial properties throughout Columbus and Central Ohio.